DCP-T220

FAQs & Troubleshooting

FAQs & Troubleshooting

No Paper / No Paper Fed

No Paper

 

There are several reasons that the Brother machine indicates No Paper or No Paper Fed. Check the following points to clear the No Paper or No Paper Fed message.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray

Cause 2: The paper was not inserted in the center position of the manual feed slot.

Cause 3: The Jam Clear Cover is not closed correctly.

Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Do one of the following:

 

  • Refill the paper tray, and then press Black Start (Mono Start) or Color Start (Colour Start).
  • Remove and reload the paper, and then press Black Start (Mono Start) or Color Start (Colour Start).

To load paper in the paper tray, see the Related FAQs at the end of the page.

 

 

Cause 2: The paper was not inserted in the center position of the manual feed slot.

Remove the paper and reinsert it in the center of the manual feed slot, and then press Black Start (Mono Start) or Color Start (Colour Start).

> Click here to see how to load paper in the manual feed slot.

 

 

Cause 3: The Jam Clear Cover is not closed correctly.

Make sure the Jam Clear Cover is closed evenly at both ends.

 

 

Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

> Click here to see how to clean the paper pick-up rollers.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T220, DCP-T226, DCP-T420W, DCP-T426W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.