FAQs & Troubleshooting
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183 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Ink
- 4One or more of my colors are not printing (blank).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6No Paper Fed
- 7What is the recommended paper?
- 8The scanner cover support has come off. (With Video Instructions)
- 9Paper Jam
- 10Unable to Print XX
- 11Install Starter Ink
- 12Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 13When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 14Improve poor print quality.
- 15Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 16After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 17Where is the USB port on the machine?
- 18I still receive the error message "Paper Jam" after I removed the jammed paper.
- 19I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 20After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 21Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 22Cannot Detect
- 23Load paper in the paper tray
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 26Unable to Scan AX
- 27Unable to Print 5X
- 28Unable to Print 3X
- 29Where can I find the ink cartridges for my new Brother machine?
- 30How do I know which side up my photo paper should be in the tray?
- 31When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 32Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 33Is my Brother machine compatible with Windows Vista?
- 34Uninstall the scanner driver. (Linux)
- 35I cannot view the HTML format manual (web manual).
- 36My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 37Scan a document from a Windows XP application
- 38Windows 10 Support Information
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40Wrong Ink Color
- 41How to identify your Operating System (OS).
- 42Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 43Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 46Ink Absorber Full
- 47High Temperature
- 48The edge of glossy paper is smudged.
- 49Change the printer driver settings (Windows/macOS)
- 50No Ink Cartridge