FAQs & Troubleshooting
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183 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Paper Jam
- 3Replace Ink
- 4Cannot Detect
- 5What is the recommended paper?
- 6What driver package format is supported by my Linux distribution?
- 7Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 8Where is the USB port on the machine?
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10I still receive the error message "Paper Jam" after I removed the jammed paper.
- 11Can I print from or scan to Android™ Smartphone?
- 12Print using only the black ink cartridge when the Color cartridges have run out.
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 15How to identify your Operating System (OS).
- 16Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 17Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19Unable to Print XX
- 20Ink Low
- 21Wrong Paper Size
- 22Improve poor print quality.
- 23Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25The scanner cover support has come off. (With Video Instructions)
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27Wrong Ink Color
- 28Unable to Scan AX
- 29Unable to Print 5X
- 30Ink Absorber Full
- 31No Ink Cartridge
- 32One or more of my colors are not printing (blank).
- 33Clean the Scanner to improve the copy or fax quality.
- 34Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 35Load envelopes
- 36I'm using Macintosh. What is the PreScan option used for?
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38I cannot print from my computer via USB.
- 39When I print photos, the color quality is not good.
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 42After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 43Unable to Print 7X
- 44Low Temperature
- 45High Temperature
- 46The edge of glossy paper is smudged.
- 47Scan multiple pages into one file instead of each scan being saved as a separate file.
- 48Create or view a XML Paper Specification document
- 49Scan a document using "Scanner and Camera Wizard" in Windows XP
- 50When I print, the pages are smudged with ink.