FAQs & Troubleshooting
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DCP-J100
183 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
What driver package format is supported by my Linux distribution?
4.
Replace Ink
5.
Improve poor print quality.
6.
Where is the USB port on the machine?
7.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
8.
I still receive the error message "Paper Jam" after I removed the jammed paper.
9.
Install Starter Ink
10.
Cannot Detect
11.
Paper Jam
12.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
13.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
14.
Delete print jobs from the print queue.
15.
Wrong Ink Color
16.
Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
17.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
18.
The printer status is Offline or Paused.
19.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
20.
The scanner cover support has come off. (With Video Instructions)
21.
Load paper in the paper tray
22.
How do I know which side up my photo paper should be in the tray?
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
No Ink Cartridge
25.
One or more of my colors are not printing (blank).
26.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
27.
What is the recommended paper?
28.
I'm using Macintosh. What is the PreScan option used for?
29.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
30.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.