FAQs & Troubleshooting
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34 Results
- 1(Video) Replace the Roller Kit
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 5How to identify your Operating System (OS).
- 6Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8Where can I download Brother iPrint&Scan application for Mac?
- 9Update the Driver or Firmware for your Brother machine
- 10What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 11Uninstall the drivers. (macOS 10.14 - macOS 12)
- 12My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 13I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 14What driver package format is supported by my Linux distribution?
- 15Check your machine's IP Address or Node Name
- 16Uninstall the Brother Software and Drivers (Windows)
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 19Configure the Scan to Email Feature (Linux)
- 20Change the brscan5 scan settings using XSane (Linux)
- 21Command List of brscan. (Linux)
- 22Delete a network scanner entry. (Linux)
- 23Your Brother Machine Cannot Scan over the Network
- 24What is the default password for my Brother machine?
- 25Your Brother machine cannot scan. / Scanning has stopped.
- 26I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 27A security warning appears when accessing Web Based Management via HTTPS.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Important points for specifying the scan area (Linux)
- 30Access Web Based Management
- 31Check the firmware version.
- 32Discover the MAC address of the Brother network card
- 33Uninstall the drivers. (macOS 13 or greater)
- 34Reset the Network Settings to Factory Default