FAQs & Troubleshooting
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35 Results
1.
(Video) Replace the Roller Kit
2.
Access Web Based Management
3.
Download a file from the "Downloads" section and save it to Windows 8 computer.
4.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
5.
Update the Driver or Firmware for your Brother machine
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
9.
Delete a network scanner entry. (Linux)
10.
Discover the MAC address of the Brother network card
11.
Check your machine's IP Address or Node Name
12.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
13.
Your Brother machine cannot scan. / Scanning has stopped.
14.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
15.
Check the firmware version.
16.
How to identify your Operating System (OS).
17.
The scanning speed is slow when scanning from my machine. (Windows)
18.
A security warning appears when accessing Web Based Management via HTTPS.
19.
Command List of brscan. (Linux)
20.
Your Brother Machine Cannot Scan over the Network
21.
Uninstall the Brother Software and Drivers (Windows)
22.
What is the default password for my Brother machine?
23.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
What driver package format is supported by my Linux distribution?
26.
Change the brscan5 scan settings using XSane (Linux)
27.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
28.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
29.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
30.
Configure the Scan to Email Feature (Linux)