FAQs & Troubleshooting
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Popular |
102 Results
- 1Plastic Card Jam
- 2What is Brother iPrint&Scan?
- 3TWAIN errors appear when starting to scan. (Macintosh)
- 4Replace Pad
- 5Document Jam
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Configuring frequently-used scan settings on your computer.
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9My Brother machine doesn't feed a card for scanning.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 12A plastic card error occurs.
- 13The document was not fed.
- 14TWAIN or WIA errors appear when starting to scan. (Windows)
- 15OCR does not work.
- 16Can not scan a long document.
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18Replace Roller
- 19Can I print from or scan to Android™ Smartphone?
- 20Replace Parts
- 21Server Time Out (Scan to FTP)
- 22USB Hub Not Supported (Scan to USB) or Other Error
- 23Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Check the firmware version.
- 26USB Flash Drive is Full (Scan to USB)
- 27Scan from the Brother iPrint&Scan application using Windows Phone.
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 30Paper suitable for scanning
- 31How to identify your Operating System (OS).
- 32Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 33Unusable Device (Other Error)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Changing scan settings in ControlCenter.
- 39The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 40Load Documents
- 41The scan speed is too slow.
- 42I cannot start ControlCenter.
- 43Authenticate Error (Scan to FTP)
- 44Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 45Cover is Open
- 46All Blank Page Skipped
- 47Reset the network settings to the factory default.
- 48Uninstall the scanner driver. (Linux)
- 49Uninstall Scan-key-tool. (Linux)
- 50The Brother software cannot be installed.
