FAQs & Troubleshooting
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391 Results
- 1Paper Jam
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5Can I use voice mail on the same line as my Brother machine?
- 6I still receive the error message "Paper Jam" after I removed the jammed paper.
- 7Replace Ink
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Can I print from or scan to Android™ Smartphone?
- 12Make my copied images lighter or darker.
- 13I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 14How many times will my Brother machine automatically redial a number?
- 15Set up my Brother machine to forward the received faxes to another location.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20I cannot send a fax using PC-FAX (Windows 10)
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22Combine multiple scanned documents into a single file with PaperPort™
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25Out of Fax Memory
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27Delete numbers stored in my Brother machine's Caller ID History.
- 28Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 29Ink Absorber Full
- 30Discover the MAC address of the Brother network card
- 31My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 32When I make copies, my Brother machine uses paper from the wrong tray.
- 33Can I restrict access to certain operations on my Brother machine?
- 34No Paper Fed
- 35How do I load paper?
- 36How do I load paper in paper tray#2?
- 37I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 41Load A3 or ledger paper and program my Brother machine to print on it.
- 42Loading paper in the manual feed slot.
- 43Unable to Scan AX
- 44Unable to Print 5X
- 45The edge of glossy paper is smudged.
- 46When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 47Can my Brother machine print a report to verify a fax I sent was received?
- 48I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?