FAQs & Troubleshooting
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MFC-J6710DW
391 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Document Jam
3.
What driver package format is supported by my Linux distribution?
4.
How do I know which side up my photo paper should be in the tray?
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
Unable to Print 7X
7.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
8.
What is Distinctive Ring and how do I program it?
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
Enable the Brother machine's network interface.
11.
Protect your Brother machine against unauthorised access over the network
12.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
13.
Unable to Print 5X
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Scan multiple pages into one file instead of each scan being saved as a separate file.
16.
Out of Memory
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
19.
I cannot send a fax using PC-FAX (Windows 10)
20.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
21.
What is Brother iPrint&Scan?
22.
Low Temperature
23.
High Temperature
24.
No Ink Cartridge
25.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
26.
Forward a fax to another fax machine when my machine has a mechanical problem.
27.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
28.
I'm using Macintosh. What is the PreScan option used for?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.