FAQs & Troubleshooting
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322 Results
- 1How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 2Use the Universal Printer Driver for PCL
- 3What is Brother iPrint&Scan?
- 4Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 5Can I print from or scan to Android™ Smartphone?
- 6Print on labels and envelopes from the MP tray.
- 7Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 8How to load numbered checks or forms in the paper tray?
- 9I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 10When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 11Cannot print after a Windows 10 update (June 2020)
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14I keep getting the error message "Authenticate Err (Authentication error)".
- 15I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Scan a document using "Scanner and Camera Wizard" in Windows XP
- 18Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 19How do I clean the laser scanner window?
- 20How do I clear the message "Jam Duplex" from the LCD?
- 21Can I buy any MICR toner?
- 22What driver package format is supported by my Linux distribution?
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25When I try to feed a document from the ADF (automatic document feeder), it misfeeds or the corner of the paper bends.
- 26When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 27Why doesn't the image print on my Transmission Verification Report?
- 28Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 29I updated the Web BRAdmin and cannot enable the logging function.
- 30I cannot use the "Modules Update" button on Web BRAdmin.
- 31Scan a document from a Windows XP application
- 32White spots or black spots at 3.7 in. (94 mm) intervals
- 33Toner specks
- 34The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 35White lines down the page
- 36Line across the page
- 37I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 38Hollow print
- 39All black
- 40The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 41I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Print a web page from iPrint&Scan when using an Android™ mobile device.