FAQs & Troubleshooting
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252 Results
- 1(Video) Load A4/Letter paper
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Curled or wavy
- 5Can I print from or scan to Android™ Smartphone?
- 6Jam Rear (With Video Instructions)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Jam Inside (With Video Instructions)
- 12What driver package format is supported by my Linux distribution?
- 13Toner specks
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15(Video) Replace Toner
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18(Video) Unpack your Brother machine
- 19What is Brother iPrint&Scan?
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21Jam Tray (With Video Instructions)
- 22Wrinkles or creases
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24The printer status is Offline or Paused.
- 25Load paper in the paper tray
- 26Image skewed
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28(Video) Connect telephone line and power cords
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30Drum End Soon
- 31Replace Drum
- 32Document Jam (With Video Instructions)
- 33My Brother machine could not be found over the network when I installed drivers on my PC.
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35White spots or black spots at 94 mm (3.7 in.) intervals
- 36Black toner marks across the page
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38How to identify your Operating System (OS).
- 39Change the printer driver settings (Windows/macOS)
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43(Video) Load an Envelope (Manual Feed Slot)
- 44Printing/ Scanning with a mobile device
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46TONER ENDED
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Envelope creases
- 49Turn the Toner Save Mode on or off.
- 50Ghost