FAQs & Troubleshooting
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366 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Change the number of times my Brother machine rings before it answers.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 7How do I load paper?
- 8I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 9Paper Jam
- 10Replace Ink
- 11Cover is Open
- 12What driver package format is supported by my Linux distribution?
- 13What is Brother iPrint&Scan?
- 14I still receive the error message "Paper Jam" after I removed the jammed paper.
- 15How do I know which side up my photo paper should be in the tray?
- 16I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 17Can I use voice mail on the same line as my Brother machine?
- 18Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 19Load envelopes into my machine
- 20Protect your Brother machine against unauthorised access over the network
- 21Delete print jobs from the print queue.
- 22I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 23Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24How to identify your Operating System (OS).
- 25Where can I find the ink cartridges for my new Brother machine?
- 26Change the printer driver settings (Windows/macOS)
- 27Out of Memory
- 28I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 33The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 36Out of Fax Memory
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Ink Absorber Full
- 39Low Temperature
- 40How do I know which receive mode to select?
- 41Can I print from or scan to Android™ Smartphone?
- 42Configure a cover page for PC-FAX.
- 43When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 44Where can I get FaceFilter Studio and what can I do with this application?
- 45How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 46Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 47Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Install BookScan & Whiteboard Suite onto Windows 10.
- 50The ink cartridges run out very quickly. Is there any reason for that?