FAQs & Troubleshooting
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MFC-J625DW
366 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
3.
What is Brother iPrint&Scan?
4.
Paper Jam
5.
How do I load paper?
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
No Ink Cartridge
11.
Wrong Paper Size
12.
Can I transfer faxes to the PC when my machine has a mechanical problem?
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
Unable to Scan AX
17.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
18.
One or more of my colors are not printing (blank).
19.
Document Jam
20.
Ink Absorber Full
21.
Unable to Print 3X
22.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
23.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
24.
Is my Brother machine compatible with Windows Vista?
25.
Improve poor print quality.
26.
Confirm that a FAX I sent was received correctly.
27.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
I still receive the error message "Paper Jam" after I removed the jammed paper.
30.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".