FAQs & Troubleshooting
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244 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 3Where can I find my Brother printer's serial number?
- 4Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 5(Video) When I print many continuous labels, part of the label data is printed twice.
- 6When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 7What Android™ mobile application can I use?
- 8How do I transfer label or slip templates?
- 9When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 10Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 11I cannot connect my printer to a Windows 11 computer via USB.
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 14How do I connect the printer and my mobile device via Bluetooth®?
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16What is the default User ID and Password for BRAdmin Light or Professional?
- 17Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 18Poor print quality when printing on narrow labels. (iPrint&Label)
- 19I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 20Can I use the app with my iPad? (iPrint&Label)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 23How to print a label using AirPrint (For Mac)
- 24I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 252-color labels are not printed clearly from a Mac.
- 26(Video) Small characters or thin lines are printed faintly.
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28(Video) When printing solid red areas, the color may be uneven.
- 29(Video) Printed barcodes cannot be read.
- 30How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 31I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 32(Video) 2-color labels are not printed clearly from a Mac.
- 33(Video) 2-color Printing is not possible.
- 34What iOS mobile application can I use?
- 35Using the Communication settings (for Windows)
- 36Using the Printer Setting Tool (for Windows)
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40How do I uninstall the printer driver?
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 43I cannot print from GIMP on Linux.
- 44(Video) Lines appear in areas with a high red density level.
- 45How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 48I got an error while installing the printer driver. (Linux®)
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 50Installing the LPR driver and CUPS wrapper driver (Linux®)