FAQs & Troubleshooting
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214 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3REPLACE TONER
- 4JAM INSIDE
- 5JAM TRAY 1
- 6The printer status is Offline or Paused.
- 7FRONT COVER OPEN or FUSER COVER OPEN
- 8JAM REAR
- 9What is Brother iPrint&Scan?
- 10PRINT OVERRUN
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12DRUM STOP
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Can I use AirPrint with my Brother machine?
- 16Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 17Can I print from or scan to Android™ Smartphone?
- 18FUSER ERROR
- 19The printer prints unexpectedly or it prints garbage data.
- 20DRUM END SOON
- 21REPLACE DRUM
- 22What is the recommended paper?
- 23The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 24Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 25DUPLEX DISABLED
- 26TONER ENDED
- 27Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 28TONER LOW
- 29MEMORY FULL
- 30What is a "Generic PCL Driver"?
- 31Wrinkles or creases
- 32SERVICE CALL
- 33What can happen if the wrong paper is used in your machine.
- 34Turn the Toner Save Mode on or off.
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 38JAM DUPLEX
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Protect your Brother machine against unauthorised access over the network
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 47NO TONER
- 48Clean the paper pick-up roller.
- 49SIZE ERROR DX
- 50MANUAL FEED