FAQs & Troubleshooting
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215 Results
- 1JAM REAR
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4REPLACE TONER
- 5Reset the print server to the default factory settings.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Use the Universal Printer Driver for PCL
- 8Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 11Print on labels and envelopes from the manual feed slot.
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 14Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16What is Brother iPrint&Scan?
- 17Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 18How to identify your Operating System (OS).
- 19Change the printer driver settings (Windows/macOS)
- 20NO PAPER T1
- 21Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 22What type(s) of connections can I use with my Brother machine and a wireless network?
- 23What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 24PRINT OVERRUN
- 25Curl or wavy
- 26Wrinkles or creases
- 27I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 28I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31I cannot connect my machine to the wireless network (For Macintosh)
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34The printer status is Offline or Paused.
- 35What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 36In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 39Print command (cupswrapper) (Linux)
- 40I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 41Uninstall printer drivers (Linux)
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Use the Network Connection Repair Tool (Windows)
- 46Protect your Brother machine against unauthorised access over the network
- 47"Offline" appears on the Status Monitor.
- 48Delete print jobs from the print queue.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.