FAQs & Troubleshooting
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137 Results
- 1Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Change the printer driver settings (Windows/macOS)
- 4How can I clean the inside of the printer?
- 5Can I use AirPrint with my Brother machine?
- 6My Brother machine misfeeds paper.
- 7How can I activate/deactivate the Toner Save Mode?
- 8The printed letters are slanted, positioned incorrectly.
- 9How can I clean the corona wire of the drum unit?
- 10How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 11Replace the toner cartridge
- 12I want to print using CUPS while keeping SELinux enabled. (Linux)
- 13Check the firmware version.
- 14Open the Status Monitor
- 15The printer status is Offline or Paused.
- 16Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 17The paper is skewed when it's printed.
- 18The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 19The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 20Uninstall the drivers. (Mac OS X 10.5)
- 21Printouts have a curl or wave.
- 22Printouts have wrinkles or creases.
- 23What do the LED indications mean?
- 24Replace the drum unit.
- 25Print on both sides of the paper.
- 26All print jobs are aborted and nothing is printed. (Linux)
- 27I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 28Install the built-in drivers (For Windows 8 and Windows 10)
- 29My Printer starts warming up in Sleep mode. What can I do?
- 30In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 31Print a Printer Settings page.
- 32Drum Life End Soon
- 33Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 34Where do I find the complete User's Guide?
- 35Vertical black lines appear on the printout or printed pages have toner stains down the page.
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Cannot print after a Windows 10 update (June 2020)
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)