- 130/06/2020Cannot find the scanner (Error Code 2019: Initialization Failed)
- 215/10/2018I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- 315/10/2018I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 415/10/2018OCR feature does not work.
- 515/10/2018My computer does not recognize the scanner when it is connected via the USB cable.
- 615/10/2018When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 715/10/2018My scanner is connected but it will not feed my document or do anything else.
- 807/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 911/09/2013Duplex scanning cannot be performed.