1. 21/03/2024

Cannot find the scanner (Error Code 2019: Initialization Failed)

2. 15/10/2018

I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)

3. 15/10/2018

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

4. 15/10/2018

OCR feature does not work.

5. 15/10/2018

My computer does not recognize the scanner when it is connected via the USB cable.

6. 15/10/2018

When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".

7. 15/10/2018

My scanner is connected but it will not feed my document or do anything else.

8. 07/04/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

9. 11/09/2013

Duplex scanning cannot be performed.