FAQs & Troubleshooting
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227 Results
- 1Paper Jam
- 2I cannot print on a wireless (Wi-Fi) network (Windows)
- 3Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 4Set up a Brother machine and your mobile device on a wireless network
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6Unable to Print XX
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Wireless setup is requesting a WPS PIN to complete the setup
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 12Ink Low
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14"Offline" appears on the Status Monitor.
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16(Video) Load A4/Letter paper
- 17The printer status is Offline or Paused.
- 18Combine multiple scanned documents into a single file with PaperPort™
- 19How to identify your Operating System (OS).
- 20Add your Brother machine with AirPrint (macOS)
- 21Check the Print Quality
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23Improve poor print quality.
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25What is Brother iPrint&Scan?
- 26Refill Ink
- 27What driver package format is supported by my Linux distribution?
- 28(Video) Unpack your Brother machine
- 29(Video) Load an Envelope (Manual Feed Slot)
- 30Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 31Load envelopes
- 32(Video) Fill the ink tanks
- 33Ink Box Full / InkBox Full
- 34Reset Your Brother Machine
- 35Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 36Open the "Scanners and Cameras" and Properties.
- 37Discover the MAC address of the Brother network card
- 38I cannot connect my machine to a Windows 11 computer via USB.
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40Correct the Paper Feed to Clear Vertical Lines
- 41Check the Print Alignment from Your Brother Machine
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 44Loading paper in the manual feed slot.
- 45Unable to Scan / Scan Unable
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47No Paper / No Paper Fed
- 48One or more of my colors are not printing (blank).
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Set up your Brother machine on a wireless network.