FAQs & Troubleshooting
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227 Results
- 51I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 52Protect your Brother machine against unauthorised access over the network
- 53Scan from the Brother iPrint&Scan application using Windows Phone.
- 54Ink Box Full / InkBox Full
- 55Unable to Print XX
- 56Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 57Print as a Poster (Windows®)
- 58When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 59(Video) Connect telephone line and power cords
- 60I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 61How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 62Change the Print Setting Options When Having Printing Problems
- 63Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 64I cannot find some option in the Printing preferences. (For Windows)
- 65Print a web page from iPrint&Scan when using an Android™ mobile device.
- 66Loading paper in the manual feed slot.
- 67Discover the MAC address of the Brother network card
- 68I cannot scan via network.
- 69Cover is Open
- 70Set Sleep Mode Countdown
- 71What is the recommended paper?
- 72I cannot print from Google Cloud Print™.
- 73Open the Control Panel (For Windows)
- 74When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 75Clean the Print Head from Your Brother Machine
- 76Clean the Paper Feed Rollers
- 77Clean the Scanner
- 78Enter Text on Your Brother Machine
- 79Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 80Turn Off the Show Status Monitor Feature (Windows®)
- 81Load Documents on the Scanner Glass
- 82The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 83A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 84Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 85The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 86Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 87Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 88Low Temperature
- 89Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 90Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 91Why is it necessary for my machine to go through regular cleaning cycles?
- 92Where is the USB/Ethernet port on the machine?
- 93I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 94I cannot install the driver when using the Driver Install Tool. (Linux)
- 95Where can I download Brother iPrint&Scan application for Mac?
- 96Update the Driver or Firmware for your Brother machine
- 97Clean the Base Pad
- 98Scan to Email Attachment
- 99Enable the Brother machine's network interface.
- 100Install the built-in drivers (For Windows 8 and Windows 10)