FAQs & Troubleshooting
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268 Results
- 1Drums End Soon/ Drum End Soon(X)
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3Check the firmware version.
- 4Scan and save a document in PDF format (Scan to File)
- 5Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 6Jam Inside
- 7What is the recommended paper?
- 8Replace Toner
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14How to identify your Operating System (OS).
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 17The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20Belt End Soon
- 21I'm having a problem with the print quality. How can I solve it?
- 22No Paper
- 23The toner does not fix to paper well. (Poor fixing)
- 24What can happen if the wrong paper is used in your machine.
- 25Install additional memory.
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27What is Brother iPrint&Scan?
- 28Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 29Adjust color settings by using the custom setting in the printer driver
- 30The printer status is Offline or Paused.
- 31How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 32Uninstall the drivers. (Mac OS X 10.5)
- 33How do I clear the message "MFC is Busy" or "Connect Failure"?
- 34Replace Drum
- 35Can I buy any MICR toner?
- 36Print command (cupswrapper) (Linux)
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Use the Network Connection Repair Tool (Windows)
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 42Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 43I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 44Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 45I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 46Discover the MAC address of the Brother network card
- 47WT Box End Soon
- 48When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 49The paper is skewed when it's printed.
- 50No Waste Toner