FAQs & Troubleshooting
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DCP-9010CN
266 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Change the printer driver settings (Windows/macOS)
4.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
The printer status is Offline or Paused.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
Protect your Brother machine against unauthorised access over the network
12.
I installed scan-key-tool, but it does not work. (Linux)
13.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
14.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
15.
Locate files scanned with ControlCenter3 (For Windows)
16.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
17.
What is the difference between the toner cartridge and the drum unit?
18.
Replace Belt
19.
Printouts have wrinkles.
20.
Replace Toner
21.
Turn the Toner Save Mode on or off.
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
Configure and use the Scan Key Tool (Linux)
24.
Open the Control Panel (For Windows)
25.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
26.
Can I print from or scan to Android™ Smartphone?
27.
What can happen if the wrong paper is used in your machine.
28.
Install PaperPort™ 12SE / 14SE onto Windows 10.
29.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
30.
I cannot find some option in the Printing preferences. (For Windows)