FAQs & Troubleshooting
Popular |
213 Results
- 1Replace Ink
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 4How do I make copies using my Brother machine?
- 5Change the printer driver settings (Windows/macOS)
- 6Where is the USB port on the machine?
- 7I'm using Macintosh. What is the PreScan option used for?
- 8How do I clear the message "Cannot Detect" from the display?
- 9Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 10Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 12When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 13I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 14I cannot make borderless prints.
- 15How to identify your Operating System (OS).
- 16Can I print from or scan to Android™ Smartphone?
- 17How do I know which side up my photo paper should be in the tray?
- 18I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 19One or more of my colors are not printing (blank). What can I do?
- 20Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 21When I print, the pages are smudged with ink. What should I do?
- 22Uninstall the drivers. (Mac OS X 10.5)
- 23When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 24"Offline" appears on the Status Monitor.
- 25Windows 7 Support Information
- 26Is my Brother machine compatible with third party print servers?
- 27When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 28Configure the Scan to Email Feature (Linux)
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33I still receive the error message "Paper Jam" after I removed the jammed paper.
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 36When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 37I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 38Can I adjust the Sleep Mode setting?
- 39Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Open the Status Monitor
- 42The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44Wrong Paper Size
- 45Print using only the black ink cartridge when the Color cartridges have run out.
- 46When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 47Glossy Paper does not feed correctly. What can I do?
- 48The keys on the control panel do not respond.
- 49Paper Jam
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)