FAQs & Troubleshooting
Popular |
DCP-385C
213 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Replace Ink
3.
How do I make copies using my Brother machine?
4.
I still receive the error message "Paper Jam" after I removed the jammed paper.
5.
Change the printer driver settings (Windows/macOS)
6.
Can I print from or scan to Android™ Smartphone?
7.
One or more of my colors are not printing (blank). What can I do?
8.
When I print, the pages are smudged with ink. What should I do?
9.
I'm using Macintosh. What is the PreScan option used for?
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
How do I know which side up my photo paper should be in the tray?
12.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
13.
When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
Scan multiple pages into one file instead of each scan being saved as a separate file.
16.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
17.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
How do I clear the message "Cannot Detect" from the display?
21.
Scan and save a document in PDF format (Scan to File)
22.
When I print images, the quality is not good (Linux)
23.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
24.
Can I use AirPrint with my Brother machine?
25.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
26.
I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
27.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
28.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
29.
I cannot make borderless prints.
30.
Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?