FAQs & Troubleshooting
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163 Results
- 1How do I transfer label or slip templates?
- 2Can I print from any software other than P-touch Editor? (for Windows)
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 6Printing is not possible. (USB connection)
- 7Where can I download the latest P-touch Editor for Mac?
- 8How do I uninstall the printer driver?
- 9Printing is not possible. (P-touch Editor5.3 for Mac)
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 12(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 15Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 16The fabric tape became detached after washing.
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 19Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 20Where can I find my Brother printer's serial number?
- 21How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 22The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 23The top and base layers of the laminated tape are misaligned.
- 24Can my printer use TZ/TZe tapes?
- 25I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 26The paper settings specified from the server computer are not reflected on the client computer.
- 27How do I transfer label templates with P-touch Transfer Express?
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30How to print in high resolution mode using an HG tape
- 31I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 32Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 33I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 34The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 35How to identify your Operating System (OS) for Windows or Mac
- 36How is the print head cleaning cassette used?
- 37Adding a custom media size for continuous tape / roll (Linux®)
- 38The tape got jammed or stuck in the printer.
- 39(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 40How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 42How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 43How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 44(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 45When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I use a template? (P-touch Editor 5.0 for Mac)
- 50Why do stripes appear on my label?