FAQs & Troubleshooting
Popular |
PT-9700PC
152 Results
1.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
2.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
5.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
6.
Where can I download the latest P-touch Editor for Mac?
7.
Printing is not possible. (USB connection)
8.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
9.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
10.
How do I uninstall the printer driver?
11.
How do I transfer label or slip templates?
12.
Printing is not possible. (P-touch Editor5.3 for Mac)
13.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
14.
Where can I find my Brother printer's serial number?
15.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
16.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
17.
The top and base layers of the laminated tape are misaligned.
18.
I can no longer print from my computer, even though I was able to print previously.
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
21.
How do I transfer label templates with P-touch Transfer Express?
22.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
23.
How is the print head cleaning cassette used?
24.
P-touch Editor crashes when I open it on my Mac.
25.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
26.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
27.
How can I print data directly from Access 2010?
28.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
29.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
30.
How to print in high resolution mode using an HG tape