FAQs & Troubleshooting
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214 Results
- 51Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 52The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 53Change the printer driver settings (Windows/macOS)
- 54FUSER ERROR
- 55CARTRIDGE ERROR
- 56I cannot print from my computer via network. (For Windows)
- 57When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 58FRONT COVER OPEN or FUSER COVER OPEN
- 59MANUAL FEED
- 60What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 61What is Infrastructure mode?
- 62I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 63What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 64What kind of paper can I use?
- 65Can I use non-Brother or third party supplies with the Brother machine?
- 66What can happen if the wrong paper is used in your machine.
- 67What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 68What is the recommended paper?
- 69Can I buy any MICR toner?
- 70My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 71Large characters are printed incorrectly. (Linux)
- 72Print command (cupswrapper) (Linux)
- 73I am unable to print from a client PC to a printer on a print server. (Linux)
- 74To install the printer driver easily using a tool. (Linux)
- 75Pre-Required Procedures (Linux)
- 76Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 77Possible solutions for print quality issues
- 78Use the Network Connection Repair Tool (Windows)
- 79Verify the Brother machine connected to the Wired Network (For Macintosh)
- 80I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 81A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 82Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 83I cannot print from my computer via USB.
- 84I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 85Line across the page
- 86Uninstall the Brother Software and Drivers (Windows)
- 87I cannot install Brother drivers on Debian 10 or later (Linux)
- 88Paper size settings are unavailable when I print from OpenOffice (Linux)
- 89Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 90All print jobs are aborted and nothing is printed. (Linux)
- 91I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 92I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 93The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 94My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 95Delete print jobs from the print queue.
- 96I cannot find some option in the Printing preferences. (For Windows)
- 97Use the Universal Printer Driver for PCL
- 98Verify the Brother machine connected to the Wireless Network (For Windows)
- 99The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 100What is the difference between the toner cartridge and the drum unit?