FAQs & Troubleshooting
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183 Results
- 51Scan multiple pages into one file instead of each scan being saved as a separate file.
- 52Cover is Open
- 53Can third party ink be used to refill the ink cartridges?
- 54Make a two-sided copy. (Duplex)
- 55One or more of my colors are not printing (blank).
- 56Clean the Scanner to improve the copy or fax quality.
- 57Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 58I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 59When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 60Delete print jobs from the print queue.
- 61Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 62Install the built-in drivers (For Windows 8 and Windows 10)
- 63Wrong Ink Color
- 64I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 65After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 66Unable to Print 7X
- 67Can I print from or scan to Android™ Smartphone?
- 68The edge of glossy paper is smudged.
- 69I cannot print from my computer via USB.
- 70My machine does regular cleaning cycles in the night. How can I correct this?
- 71When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 72Scan a document using "Scanner and Camera Wizard" in Windows XP
- 73When I print, the pages are smudged with ink.
- 74I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 75I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 76Scan using XSane or GIMP (Linux)
- 77I want to print using CUPS while keeping SELinux enabled. (Linux)
- 78Scan a document using Brother iPrint&Scan. (macOS only)
- 79I cannot view the HTML format manual (web manual).
- 80Open the Status Monitor
- 81Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 82Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 83Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 84Scan and save a document in PDF format for Windows (Scan to File)
- 85I cannot scan via USB. (Mac OS X)
- 86Why is it necessary for my machine to go through regular cleaning cycles?
- 87In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 88Scan an image and insert it in a Windows XP application
- 89Glossy Paper does not feed correctly.
- 90I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 91Is there a way to view how much ink is remaining?
- 92I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 93When I print images, the quality is not good (Linux)
- 94Firewall port requirements of the Scan Key Tool (Linux)
- 95Printing result in Windows Photo Viewer is light.
- 96How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 97I cannot make borderless prints.
- 98Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 99High Temperature
- 100When I turn the Power ON, I always have to re-enter Date and Time. What can I do?