FAQs & Troubleshooting
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387 Results
- 1How do I adjust my Brother machine's tray use for copying and faxing?
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 4Loading paper in the manual feed slot.
- 5Discover the MAC address of the Brother network card
- 6Paper Jam
- 7The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 8Load A3 or ledger paper and program my Brother machine to print on it.
- 9Locate files scanned with ControlCenter2 (For Macintosh)
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 13Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 16Can I print from or scan to Android™ Smartphone?
- 17What is the recommended paper?
- 18How do I load paper?
- 19Print the WLAN report
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21I cannot print using my Brother machine on a wireless network (Windows)
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Enable the Brother machine's network interface.
- 24Protect your Brother machine against unauthorised access over the network
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 27Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 28Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 29How do I know which receive mode to select?
- 30How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 31Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 32Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 33Can I use voice mail on the same line as my Brother machine?
- 34Is my Brother machine compatible with Windows Vista?
- 35When I print, the pages are smudged with ink.
- 36Where is the USB port on the machine?
- 37What is Distinctive Ring and how do I program it?
- 38How do I load envelopes into my machine?
- 39When I print images, the quality is not good (Linux)
- 40Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 41Send a fax
- 42I'm having problems sending a fax overseas.
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44I get a TS error when trying to print on a wireless network.
- 45Install Presto!® PageManager® onto Windows 10.
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47What is Brother iPrint&Scan?
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.