FAQs & Troubleshooting
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371 Results
- 1Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 6The printer status is Offline or Paused.
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8When I print, the pages are smudged with ink.
- 9Can I print from or scan to Android™ Smartphone?
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11One or more of my colors are not printing (blank).
- 12Replace Ink
- 13How do I load envelopes into my machine?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Add your Brother machine with AirPrint (macOS)
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 19How do I load paper?
- 20Paper Jam
- 21Printing/ Scanning with a mobile device
- 22Scan from the Brother iPrint&Scan application using Windows Phone.
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Unable to Scan AX
- 25Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 28Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 29Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 30Wrong Paper Size
- 31Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 32Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 33Can I use voice mail on the same line as my Brother machine?
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39Configure and use PC-FAX (CUPS) (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41I cannot print using my Brother machine on a wireless network (Mac)
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48How to identify your Operating System (OS).
- 49Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 50When I print or copy a document with fast mode, the printing is shifted too high on the paper.