FAQs & Troubleshooting
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MFC-J5910DW
373 Results
1.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
How do I load paper?
4.
I still receive the error message "Paper Jam" after I removed the jammed paper.
5.
Document Jam
6.
How do I load envelopes into my machine?
7.
Enable the Brother machine's network interface.
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
When I print, the pages are smudged with ink.
11.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
12.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
13.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
14.
Can I print from or scan to Android™ Smartphone?
15.
Print using only the black ink cartridge when the Color cartridges have run out.
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
19.
Windows 10 Support Information
20.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
21.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
22.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
23.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
24.
What is Brother iPrint&Scan?
25.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
26.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
27.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
28.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
29.
Locate files scanned with ControlCenter2 (For Macintosh)
30.
Configure a cover page for PC-FAX.