FAQs & Troubleshooting
Latest |
134 Results
- 107.02.2024(Video) Unpack your Brother machine
- 207.02.2024(Video) Load A4/Letter paper
- 307.02.2024(Video) Connect the cord
- 407.02.2024(Video) Replace the Toner Cartridge
- 510.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 626.07.2023Media Type Mismatch or Media Mismatch
- 720.07.2023Check the firmware version.
- 827.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 906.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1006.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1101.06.2023Print both sides of paper or a booklet automatically
- 1201.06.2023Delete print jobs from the print queue.
- 1316.05.2023I cannot print from my computer via USB.
- 1427.03.2023"Offline" appears on the Status Monitor.
- 1527.03.2023Change the printer driver settings (Windows/macOS)
- 1627.03.2023The printer status is Offline or Paused.
- 1715.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1819.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1919.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2019.12.2022Toner Low or Prepare New Toner Cartridge
- 2113.12.2022How to identify your Operating System (OS).
- 2213.10.2022Secure Print (Windows®)
- 2330.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2430.08.2022Print as a Poster (Windows®)
- 2516.08.2022Print on Both Sides of the Paper (Macintosh)
- 2609.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2728.07.2022Update the Driver or Firmware for your Brother machine
- 2826.07.2022Create or Delete Your Print Profile (Windows®)
- 2919.07.2022Print as a Booklet (Windows®)
- 3023.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3120.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3209.06.2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 3331.05.2022Print on Both Sides of the Paper (Windows®)
- 3409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3520.04.2022Uninstall the Brother Software and Drivers (Windows)
- 3614.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3701.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3824.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3917.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4010.03.2022Drum !
- 4115.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 4215.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4310.11.2021Open the Control Panel (For Windows)
- 4412.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4516.07.2020Cannot print after a Windows 10 update (June 2020)
- 4606.07.2020What driver package format is supported by my Linux distribution?
- 4702.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4819.03.2020Check the remaining ink or toner level (Linux)
- 4927.02.2020Load and Print Thick Paper Using the Paper Tray
- 5026.02.2020Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray