FAQs & Troubleshooting
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136 Results
- 1Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 2Jam MP Tray
- 3Load and Print Thick Paper and Labels Using the MP Tray
- 4What kind of envelopes and labels are recommended for printing?
- 5I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 72-sided Disabled
- 8Reduce Toner Consumption
- 9Clean the Machine
- 10(Video) Unpack your Brother machine
- 11Change the printer driver settings (Windows/macOS)
- 12The printer status is Offline or Paused.
- 13Secure Print (Macintosh)
- 14Secure Print (Windows®)
- 15Paper is Jammed inside the Machine
- 16I cannot print from my computer via USB.
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Check the remaining ink or toner level (Linux)
- 20Load and Print on Envelopes Using the MP Tray
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Delete print jobs from the print queue.
- 23How to identify your Operating System (OS).
- 24Size mismatch
- 25Black toner marks across the page
- 26Image skewed
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 30Print on Both Sides of the Paper (Windows®)
- 31(Video) Set up your Brother machine
- 32What is the difference between the toner cartridge and the drum unit?
- 33Paper is Jammed in the 2-sided Tray
- 34Paper is Jammed in the Back of the Machine
- 35(Video) Replace the Toner Cartridge
- 36All black
- 37What driver package format is supported by my Linux distribution?
- 38Large characters are printed incorrectly. (Linux)
- 39I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 40After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 41Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 42Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 43Media Type Mismatch or Media Mismatch
- 44Can I use AirPrint with my Brother machine?
- 45Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 46Print both sides of paper or a booklet automatically
- 47In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 48Drum !
- 49Drum End Soon
- 50Envelope creases