FAQs & Troubleshooting
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136 Results
- 1(Video) Load A4/Letter paper
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3Paper is Jammed in the Back of the Machine
- 4(Video) Update the Driver or Firmware for your Brother machine
- 5Jam MP Tray
- 6I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7Paper is Jammed inside the Machine
- 8Paper is Jammed in the Paper Tray
- 9Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Paper is Jammed in the 2-sided Tray
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13Clean the Drum Unit
- 14Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Media Type Mismatch or Media Mismatch
- 17Delete print jobs from the print queue.
- 18Secure Print (Windows®)
- 19I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 20Print on Both Sides of the Paper (Macintosh)
- 21(Video) Replace the Toner Cartridge
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23How to identify your Operating System (OS).
- 24Change the printer driver settings (Windows/macOS)
- 25Curled or wavy
- 26Cannot print after a Windows 10 update (June 2020)
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28The downloaded driver's name is different from my machine's name. (Linux)
- 29Uninstall printer drivers (Linux)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31Set Auto Power Off Mode
- 32Print on Both Sides of the Paper (Windows®)
- 33Print as a Poster (Windows®)
- 34Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 35Load and Print on Envelopes Using the MP Tray
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38(Video) Set up your Brother machine
- 39Print both sides of paper or a booklet automatically
- 40Size Error DX or Size Error 2-sided
- 41Toner Low or Prepare New Toner Cartridge
- 42Envelope creases
- 43Reduce Toner Consumption
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45My Brother machine is unresponsive.
- 46Unpack your Brother machine
- 47Faint
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50I want to print using CUPS while keeping SELinux enabled. (Linux)