FAQs & Troubleshooting
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162 Results
- 1(Video) Load paper
- 2I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3Jam Rear
- 4Jam Tray (1)
- 5I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 6(Video) Unpack your Brother machine
- 7Jam 2-sided
- 8Toner Low or Prepare New Toner Cartridge
- 9Jam Inside (With Video Instructions)
- 10(Video) Replace Toner
- 11Can I print from or scan to Android™ Smartphone?
- 12(Video) Connect the power cord
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 142-sided Disabled
- 15What is the recommended paper?
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Replace Drum
- 18(Video) Update the Driver or Firmware for your Brother machine
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 21TONER ENDED
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24Cannot print after a Windows 10 update (June 2020)
- 25Drum !
- 26Wrinkles or creases
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28(Video) Set up your Brother machine
- 29Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 30What is Toner Continue Mode?
- 31The printer status is Offline or Paused.
- 32Size Error DX or Size Error 2-sided
- 33Drum End Soon
- 34What kind of envelopes and labels are recommended for printing?
- 35Protect your Brother machine against unauthorised access over the network
- 36Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 37Image skewed
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Turn the Toner Save Mode on or off.
- 40Check the remaining ink or toner level (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Load paper in the paper tray
- 43What is Brother iPrint&Scan?
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 47Print Unable or Print Unable XX
- 48Print both sides of paper or a booklet automatically
- 49The machine prints unexpectedly or it prints garbage.
- 50Print on envelopes, labels or thick paper from the Manual feed slot