FAQs & Troubleshooting
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163 Results
- 1I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2(Video) Load an Envelope (Manual Feed Slot)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6Replace Drum
- 7Image skewed
- 8What driver package format is supported by my Linux distribution?
- 9(Video) Set up your Brother machine
- 10(Video) Load paper
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Load paper in the paper tray
- 14Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 15Jam Rear
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17(Video) Update the Driver or Firmware for your Brother machine
- 18(Video) Connect the power cord
- 19What is Brother iPrint&Scan?
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 22I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 23I cannot install the driver when using the Driver Install Tool. (Linux)
- 24I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 25Add your Brother machine with AirPrint (macOS)
- 26Update the Driver or Firmware for your Brother machine
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Check the firmware version.
- 29My Brother machine could not be found over the network when I installed drivers on my PC.
- 30Delete print jobs from the print queue.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Printing/ Scanning with a mobile device
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36How to identify your Operating System (OS).
- 37Self-Diagnostic
- 382-sided Disabled
- 39Manual Feed
- 40Drum !
- 41When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 42Drum End Soon
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44Faint
- 45What is the recommended paper?
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Unpack the machine
- 50"Offline" appears on the Status Monitor.