FAQs & Troubleshooting
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162 Results
- 1I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2(Video) Load an Envelope (Manual Feed Slot)
- 3Jam Rear
- 4Jam Inside (With Video Instructions)
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6(Video) Load paper
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11Cannot print after a Windows 10 update (June 2020)
- 12Jam Tray (1)
- 13(Video) Connect the power cord
- 14The printer status is Offline or Paused.
- 15(Video) Replace Toner
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17(Video) Update the Driver or Firmware for your Brother machine
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Can I print from or scan to Android™ Smartphone?
- 20What is Brother iPrint&Scan?
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 23Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 25Replace Drum
- 26Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Toner Low or Prepare New Toner Cartridge
- 28The machine prints unexpectedly or it prints garbage.
- 29Drum End Soon
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31(Video) Set up your Brother machine
- 32(Video) Unpack your Brother machine
- 33Load paper in the paper tray
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36Self-Diagnostic
- 37Drum !
- 38Jam 2-sided
- 39Use the Network Connection Repair Tool (Windows)
- 40I cannot find some options in the Print dialog box (macOS 11 or later)
- 41What driver package format is supported by my Linux distribution?
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43What kind of envelopes and labels are recommended for printing?
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50TONER ENDED