FAQs & Troubleshooting
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159 Results
- 1Adjust the Brother machine's Sleep Time setting
- 2Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 3Turn the Toner Save mode on or off
- 4Print both sides of paper or a booklet automatically
- 5Change the printer driver settings (Windows/macOS)
- 6Print Unable or Print Unable XX
- 7Jam Duplex
- 8Jam MP Tray
- 9Replace Drum
- 10Wrinkles or creases
- 11Print on both sides of the paper (2-sided/duplex Printing).
- 12No Paper
- 13Drum Error (Drum!)
- 14Print on labels and envelopes from the MP tray.
- 15Page skewed
- 16Jam Rear
- 17Jam Inside
- 18Jam Tray 1 or Jam Tray 2
- 19What can happen if the wrong paper is used in your machine.
- 20Replace Toner
- 21Cover is Open
- 22Curled
- 23How can I change the printer settings?
- 24Replace PF Kit xx
- 25Replace Laser
- 26White lines across the page
- 27Replace Fuser
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Fuser Error or Self-Diagnostic
- 31Cartridge Error
- 32Manual Feed
- 33TONER LOW
- 34Service Call
- 35Delete print jobs from the print queue.
- 36Duplex Disabled
- 37Drum Stop
- 38No Toner
- 39Out of Memory
- 40Drum End Soon
- 41Install the optional tray unit.
- 42What is the recommended paper?
- 43All black
- 44"Offline" appears on the Status Monitor.
- 45When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47What driver package format is supported by my Linux distribution?
- 48Reduce printing noise.
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)