FAQs & Troubleshooting
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159 Results
- 51Open the Status Monitor
- 52I cannot find some option in the Printing preferences. (For Windows)
- 53The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 54I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 55Supported models of Universal Printer Driver for PCL
- 56The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 57Fuser Error or Self-Diagnostic
- 58No Toner
- 59Manual Feed
- 60When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 61Print both sides of paper manually (For Macintosh)
- 62Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 63White lines across the page
- 64Can I use non-Brother or third party supplies with the Brother machine?
- 65What do the LED indications mean?
- 66What can happen if the wrong paper is used in your machine.
- 67What is the recommended paper?
- 68Cannot print after a Windows 10 update (June 2020)
- 69I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 70Uninstall printer drivers (Linux)
- 71Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 72Windows 10 Support Information
- 73What is the difference between the toner cartridge and the drum unit?
- 74I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 75Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 76I cannot print from my computer via USB.
- 77Clean the paper pick-up roller.
- 78Print a Test Page.
- 79I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 80Faint
- 81Where do I find manuals for my Brother machine?
- 82All black
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84I cannot install the driver when using the Driver Install Tool. (Linux)
- 85I cannot install Brother drivers on Debian 10 or later (Linux)
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 88I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 89Large characters are printed incorrectly. (Linux)
- 90The driver installation finished successfully but I cannot print. (Linux)
- 91Print command (cupswrapper) (Linux)
- 92All print jobs are aborted and nothing is printed. (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 95I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 96When printing with monochrome laser printer, the print position shifts. (Linux)
- 97I want to print using CUPS while keeping SELinux enabled. (Linux)
- 98I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 99A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 100I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.