FAQs & Troubleshooting
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139 Results
- 1Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 2Change the printer driver settings (Windows/macOS)
- 3I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5How do I change the print server password?
- 6How to identify your Operating System (OS).
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8Windows 7 Support Information
- 9I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 10When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 11The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 12What is UPnP and SSDP?
- 13Printouts have wrinkles or creases.
- 14Can I print from DOS applications?
- 15What are the expected yields of the consumables?
- 16How do I install additional memory?
- 17I cannot print from my computer via USB.
- 18The printer status is Offline or Paused.
- 19Does NC-2200w work with Windows Vista?
- 20I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 21What do the LED indications mean?
- 22Replace the toner cartridge.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 27When printing with monochrome laser printer, the print position shifts. (Linux)
- 28Pre-Required Procedures (Linux)
- 29Delete print jobs from the print queue.
- 30Open the Control Panel (For Windows)
- 31Install the built-in drivers (For Windows 8 and Windows 10)
- 32What is the difference between the toner cartridge and the drum unit?
- 33Can I print from or scan to Android™ Smartphone?
- 34I cannot print from my computer via network. (For Macintosh)
- 35Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36Functions supported in the Windows 7 built-in drivers
- 37What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 38Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 39When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 40All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 41What kind of paper can I use?
- 42White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45Can I print using the IPP protocol on Windows XP?
- 46How do I disable the APIPA protocol?
- 47What is the best printer driver to use-the PCL or BR-Script driver?
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Print command (LPR) (Linux)
- 50All print jobs are aborted and nothing is printed. (Linux)