FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Delete print jobs from the print queue.
6.
How do I factory reset the print server?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
The printer status is Offline or Paused.
9.
Does NC-2200w work with Windows Vista?
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
The printer makes a grinding or clicking sound.
12.
Can I print from DOS applications?
13.
What are the expected yields of the consumables?
14.
What is the printable area per page?
15.
What is the BRAdmin Professional software used for?
16.
How do I disable the APIPA protocol?
17.
How do I install additional memory?
18.
How do I clear paper jams?
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Install the built-in drivers (For Windows 8 and Windows 10)
21.
Can I print from or scan to Android™ Smartphone?
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
26.
All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
27.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
28.
Printouts have a curl or wave.
29.
Can I use non-Brother or third party supplies with the Brother machine?
30.
What do the LED indications mean?