FAQs & Troubleshooting
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168 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3Functions supported in the Windows 7 built-in drivers
- 4What is a "Generic PCL Driver"?
- 5The printer status is Offline or Paused.
- 6What is Status Monitor and how can I turn it on?
- 7What kind of memory can I use?
- 8When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 9When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 10When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 11I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 12Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 13Why is the Status light (led) red and the Toner light (led) on?
- 14When trying to print from Mac OS® X the print queue is stopped.
- 15The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 16A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 17The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 18How to Wake-up the printer.
- 19What kind of Resident Fonts does the Printer have?
- 20The printer makes a grinding or clicking sound.
- 21How do I perform a factory reset?
- 22The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 23What do the LED indications mean?
- 24I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26What driver package format is supported by my Linux distribution?
- 27Cannot print after a Windows 10 update (June 2020)
- 28Pre-Required Procedures (Linux)
- 29How to identify your Operating System (OS).
- 30I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 31What is the Network Shared printing?
- 32I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 33I cannot print from my computer via network. (For Macintosh)
- 34I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 36I cannot print from Mac OS X.
- 37What kind of USB cable can I use?
- 38When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 39The printer prints unexpectedly or it prints garbage.
- 40The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 41Printer cannot power on.
- 42How to clear the red Status light (led)? Why is the Status light (led) red?
- 43How do I print a Test page?
- 44Uninstall the drivers. (Mac OS X 10.5)
- 45Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 46What kind of paper can I use?
- 47I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 48What is UPnP and SSDP?
- 49Printouts have wrinkles or creases.
- 50Lines appears across the page.