FAQs & Troubleshooting
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HL-5040
170 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Cannot print after a Windows 10 update (June 2020)
3.
Does NC-2200w work with Windows Vista?
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Delete print jobs from the print queue.
7.
Printouts (envelopes) have creases.
8.
Why does the Drum LED blink?
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
11.
Using the PING command to troubleshoot problems.
12.
What kind of paper can I use?
13.
What kind of memory can I use?
14.
What is the recommended paper?
15.
How do I install additional memory?
16.
The printed letters are slanted, positioned incorrectly.
17.
How do I perform a factory reset?
18.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
19.
What driver package format is supported by my Linux distribution?
20.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
21.
Can I print from DOS applications?
22.
What can happen if the wrong paper is used in your machine.
23.
When trying to print from Mac OS® X the print queue is stopped.
24.
How do I factory reset the print server?
25.
What is the printable area per page?
26.
Print on both sides of the paper.
27.
There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
28.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
29.
Change the printer driver settings (Windows/macOS)
30.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.