FAQs & Troubleshooting
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209 Results
- 1Print a Printer Settings page
- 2Jam Inside
- 3What can happen if the wrong paper is used in your machine.
- 4What is the recommended paper?
- 5I cannot connect to the print server using my web browser. What should I do?
- 6Reset the network settings to the factory default
- 7Can I print from or scan to Android™ Smartphone?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 10Replace WT (waste toner) Box
- 11Check the firmware version.
- 12Print on plain paper or bond paper from the Manual feed slot
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Adjust color settings by using the custom setting in the printer driver
- 15Change the printer driver settings (Windows/macOS)
- 16WT Box End Soon
- 17The printer status is Offline or Paused.
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21Disable the APIPA protocol
- 22What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 23Replace Drum
- 24Print on both sides of the paper.
- 25How to identify your Operating System (OS).
- 26I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 27Belt End Soon
- 28The paper is skewed when it's printed.
- 29How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 30I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 31What kind of paper can I use?
- 32Jam Tray 1
- 33What kind of memory can I use?
- 34What is the printable area per page?
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36What is Brother iPrint&Scan?
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38I cannot connect my machine to the wireless network.
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 40The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 41Windows 7 Support Information
- 42I'm having a problem with the print quality. How can I resolve it?
- 43Clear paper jams
- 44Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Important points you need to confirm before configuring your Brother machine for a wireless network.
- 50Discover the MAC address of the Brother network card
