FAQs & Troubleshooting
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209 Results
- 1Carry out calibration to improve the color density
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 4Jam Inside
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7Jam Rear
- 8Jam Tray 1
- 9I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 10What kind of memory can I use?
- 11Reset the network settings to the factory default
- 12Adjust color settings by using the custom setting in the printer driver
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14No Belt Unit
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16Drums End Soon/ Drum End Soon(X)
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18What is the printable area per page?
- 19Install extra memory
- 20Clear paper jams
- 21Print on plain paper or bond paper from the Manual feed slot
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 24Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 25Can I print from or scan to Android™ Smartphone?
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27Belt End Soon
- 28WT Box End Soon
- 29The printer status is Offline or Paused.
- 30No Waste Toner
- 31No Paper
- 32The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 33The printer prints unexpectedly or it prints garbage data.
- 34I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 35Disable the APIPA protocol
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 40I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 41I cannot print from my computer via network. (For Macintosh)
- 42Print a Printer Settings page
- 43Print a Test page
- 44Replace WT (waste toner) Box
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47Uninstall printer drivers (Linux)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Check the firmware version.
- 50"Offline" appears on the Status Monitor.