FAQs & Troubleshooting
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208 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2What is Brother iPrint&Scan?
- 3No Paper
- 4What is the recommended paper?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6No Waste Toner
- 7I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9Turn the Toner Save Mode on or off.
- 10The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 11Jam Inside
- 12Reset the network settings to the factory default
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 15WT Box End Soon
- 16I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 17Jam Tray 1
- 18When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 19Delete print jobs from the print queue.
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21Print on plain paper or bond paper from the Manual feed slot
- 22How to identify your Operating System (OS).
- 23Adjust color settings by using the custom setting in the printer driver
- 24Change the printer driver settings (Windows/macOS)
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 27The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 28How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 29Drum Error (Drum!)
- 30I cannot connect to the print server using my web browser. What should I do?
- 31What is the BRAdmin Professional software used for?
- 32Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 33Print data directly from the USB flash memory drive
- 34What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 35The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 36I get a TS error when trying to print on a wireless network.
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 43The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 44I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 45What is the Network Shared printing?
- 46Discover the MAC address of the Brother network card
- 47Belt End Soon
- 48Carry out calibration to improve the color density
- 49Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 50The color of printouts are not what I expected.