FAQs & Troubleshooting
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165 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2Print on both sides of the paper.
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 4Can I print from DOS applications?
- 5The printer prints unexpectedly or it prints garbage.
- 6In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 7I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9How to identify your Operating System (OS).
- 10I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 11How can I clean the inside of the printer?
- 12White lines appear across the page.
- 13I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 14Print a list of the internal fonts.
- 15White lines appears down the page.
- 16Replace the drum unit.
- 17Can I use AirPrint with my Brother machine?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 20The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 21White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals.
- 22What can happen if the wrong paper is used in your machine.
- 23How can I activate/deactivate the Toner Save Mode?
- 24What is the difference between the toner cartridge and the drum unit?
- 25Reprint the last print job. (For Windows users only)
- 26'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 27Replace the toner cartridge
- 28Vertical black lines appear on the printout or printed pages have toner stains down the page.
- 29Delete print jobs from the print queue.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Verify the Brother machine connected to the Wired Network (For Macintosh)
- 32Can I print from or scan to Android™ Smartphone?
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34Change the printer driver settings (Windows/macOS)
- 35Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 36I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 37Printouts have a curl or wave.
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39What are the expected yields of the consumables?
- 40What is the printable area per page?
- 41The printed letters are slanted, positioned incorrectly.
- 42White spots appear in areas of dense black printing.
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45When printing with monochrome laser printer, the print position shifts. (Linux)
- 46I cannot print from my computer via USB.
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 49I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 50The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.