FAQs & Troubleshooting
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HL-2150N
165 Results
1.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
5.
Cannot print after a Windows 10 update (June 2020)
6.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
7.
I am using Windows. When I print a document, the printed page is blank. What should I do?
8.
Can I use non-Brother or third party supplies with the Brother machine?
9.
Can I print from DOS applications?
10.
The printer status is Offline or Paused.
11.
The printed letters are slanted, positioned incorrectly.
12.
Print on both sides of the paper.
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
15.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
16.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
What driver package format is supported by my Linux distribution?
20.
I want to print using CUPS while keeping SELinux enabled. (Linux)
21.
Protect your Brother machine against unauthorised access over the network
22.
Open the Status Monitor
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
25.
Change the printer driver settings (Windows/macOS)
26.
Printouts have wrinkles or creases.
27.
What is the printable area per page?
28.
What is the BRAdmin Professional software used for?
29.
What is the recommended paper?
30.
Replace the toner cartridge