FAQs & Troubleshooting
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- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 4Load paper in the paper tray
- 5Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 6(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10What is Brother iPrint&Scan?
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12(Video) Unpack your Brother machine
- 13Jam Tray
- 14The Error LED is still on or flashing after I replace the drum unit with a new one.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16The printer status is Offline or Paused.
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Replace Toner
- 19(Video) Set up your Brother machine
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Turn the Toner Save Mode on or off.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Cannot print after a Windows 10 update (June 2020)
- 28Toner Low
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32How to identify your Operating System (OS).
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Cartridge Error
- 36Toner Ended
- 37Jam Inside
- 38I cannot print using my Brother machine on a wireless network (Windows)
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 44Can I use AirPrint with my Brother machine?
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46No Drum
- 47No Paper
- 48The printer is not printing or prints unexpectedly.
- 49Can I print from or scan to Android™ Smartphone?
- 50Replace Drum