FAQs & Troubleshooting
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- 1(Video) Load A5 paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 3Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Load A4/Letter paper
- 6Load paper in the paper tray
- 7What is Brother iPrint&Scan?
- 8Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 9The Error LED is still on or flashing after I replace the drum unit with a new one.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13(Video) Unpack your Brother machine
- 14Can I print from or scan to Android™ Smartphone?
- 15How to identify your Operating System (OS).
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17(Video) Set up your Brother machine
- 18Jam Inside
- 19Jam Tray
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24The printer status is Offline or Paused.
- 25Replace Toner
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28Cover is Open
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Replace Drum
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36My Brother machine could not be found over the network when I installed drivers on my PC.
- 37Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 38Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 39Toner Ended
- 40No Toner
- 41Drum !
- 42Turn the Toner Save Mode on or off.
- 43Cannot print after a Windows 10 update (June 2020)
- 44Delete print jobs from the print queue.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Change the printer driver settings (Windows/macOS)
- 50Wrong Paper Type