FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Clothes. [Video instructions]
- 3How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 4How to Embroider on Bag. [Video instructions]
- 5How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 6How to use the Round frame (PRPRFK1) [Video instructions]
- 7How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 8Nothing happens, even if the LCD display is pressed.
- 9"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 10"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 11"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 12How do I check the thread tension ?
- 13Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 14Maintenance (Cleaning the bobbin case) [ Video ]
- 15Maintenance (Cleaning the thread paths of the upper threads)
- 16How do I install a bobbin into the machine?
- 17"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 18The machine is noisy while embroidering.
- 19"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 20How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 21How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 22"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 23How to set up the cap frame driver. [Video instructions]
- 24How to Embroider on Cap. [Video instructions]
- 25How to Embroider on Shoes. [Video instructions]
- 26How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 27"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 28How do I attach or remove the embroidery frame ?
- 29How do I adjust the tension of the bobbin thread ?
- 30How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 31"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 32"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 33There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 34"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 35"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 36"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 37Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 38How do I embroider on small pieces of fabric ?
- 39How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 40How do I adjust the tension of the upper thread ?
- 41Why does the upper thread keep breaking?
- 42How do I thread the machine? (Threading the upper thread)
- 43"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 44"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 45How do I delete short stitches ?
- 46"Trimming sensor error." message appears on the LCD. What does it mean?
- 47"This pattern cannot be used." message appears on the LCD. What does it mean?
- 48"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 49"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 50Maintenance (Cleaning the bobbin case)