FAQs & Troubleshooting
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35 Results
- 1"DOCUMENT JAM" error appears on the LCD. What should I do?
- 2I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 3Why can't I copy or send? All the keys just beep 3 times.
- 4How does the "FAX/TEL" Mode work?
- 5What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 6How can I clear the "PAPER JAM" error message?
- 7What is Distinctive Ring and how do I program it?
- 8Can I confirm that the FAX was sent correctly?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Why are my sent faxes always received with a black vertical line down the page?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 13How do I know which receive mode to select?
- 14I am experiencing problems sending a fax, what can I do?
- 15How do I improve the copy or fax quality?
- 16What does "NG" on the Transmission Verification Report mean?
- 17How do I clean the print head?
- 18How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 19I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 20How do I clean the Scanner to improve the copy or fax quality?
- 21When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 22Do I need a telephone line to send and receive faxes with my Brother machine?
- 23Can I print from or scan to Android™ Smartphone?
- 24My Brother machine has no power.
- 25I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 26Can an External Answering Device(TAD) be used instead of the built-in one?
- 27How do I set up a answering machine (TAD) to work on the same line as the fax?
- 28I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 29How do I replace the ribbon?
- 30Can I connect my External Answering Device in another room and still receive faxes?
- 31Can I print a report that will show a listing of faxes I sent and received?
- 32How do I print the received faxes that are stored in memory? (Fax Storage)
- 33How do I program the date and time?
- 34When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 35My FAX/MFC will not Dial. Why?
