FAQs & Troubleshooting
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35 Results
- 1Can I confirm that the FAX was sent correctly?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can an External Answering Device(TAD) be used instead of the built-in one?
- 4How do I set up a answering machine (TAD) to work on the same line as the fax?
- 5What is Distinctive Ring and how do I program it?
- 6How do I clean the print head?
- 7I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 8Can I connect my External Answering Device in another room and still receive faxes?
- 9What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 10How do I know which receive mode to select?
- 11What does "NG" on the Transmission Verification Report mean?
- 12My FAX/MFC will not Dial. Why?
- 13How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 14I am experiencing problems sending a fax, what can I do?
- 15Do I need a telephone line to send and receive faxes with my Brother machine?
- 16Can I print from or scan to Android™ Smartphone?
- 17"DOCUMENT JAM" error appears on the LCD. What should I do?
- 18I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 19How does the "FAX/TEL" Mode work?
- 20How can I clear the "PAPER JAM" error message?
- 21How do I program the date and time?
- 22How do I improve the copy or fax quality?
- 23When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 24Why are my sent faxes always received with a black vertical line down the page?
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26My Brother machine has no power.
- 27I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 28How do I replace the ribbon?
- 29Why can't I copy or send? All the keys just beep 3 times.
- 30I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 31What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 32Can I print a report that will show a listing of faxes I sent and received?
- 33How do I print the received faxes that are stored in memory? (Fax Storage)
- 34How do I clean the Scanner to improve the copy or fax quality?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
