FAQs & Troubleshooting
Popular |
289 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Replace Ink
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 5I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 6The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 7I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 8What driver package format is supported by my Linux distribution?
- 9Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Discover the MAC address of the Brother network card
- 13Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 14I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 15I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 19When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 20My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Scan using XSane or GIMP (Linux)
- 23Cannot print after a Windows 10 update (June 2020)
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 26Scan from the Brother iPrint&Scan application using Windows Phone.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29What is Brother iPrint&Scan?
- 30The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 31Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 35Locate files scanned with ControlCenter3 (For Windows)
- 36Can I print from or scan to Android™ Smartphone?
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38Change the printer driver settings (Windows/macOS)
- 39The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 40My machine does regular cleaning cycles in the night. How can I correct this?
- 41Scan multiple pages into one file instead of each scan being saved as a separate file.
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 44I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 45Which E-mail packages are compatible with ControlCenter3?
- 46When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 47I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 48I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50How do I factory reset the network settings?