FAQs & Troubleshooting
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DCP-585CW
288 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
What is Brother iPrint&Scan?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Paper Jam
6.
How do I factory reset the network settings?
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
9.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
10.
I cannot print using my Brother machine on a wireless network (Mac)
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
Protect your Brother machine against unauthorised access over the network
13.
Can I use AirPrint with my Brother machine?
14.
One or more of my colors are not printing (blank). What can I do?
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
Can I print from or scan to Android™ Smartphone?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
19.
Is my Brother machine compatible with Windows Vista?
20.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
21.
Print the Network Configuration List
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Wireless setup is requesting a WPS PIN to complete the setup
24.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
25.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
26.
Scan from the Brother iPrint&Scan application using Windows Phone.
27.
Print a web page from iPrint&Scan when using an Android™ mobile device.
28.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
29.
How do I know which side up my photo paper should be in the tray?
30.
The printer status is Offline or Paused.