FAQs & Troubleshooting
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164 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2The paper settings specified from the server computer are not reflected on the client computer.
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4Where can I download the latest P-touch Editor for Mac?
- 5Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 6Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 7Where can I find my Brother printer's serial number?
- 8How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10P-touch Editor crashes when I open it on my Mac.
- 11Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 12How to identify the printer's firmware version
- 13How do I transfer label or slip templates?
- 14The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 15The top and base layers of the laminated tape are misaligned.
- 16The driver downloaded from the website cannot be installed.
- 17(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 18I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (P-touch Editor5.3 for Mac)
- 21The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23Installing the LPR driver and CUPS wrapper driver (Linux®)
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25How to identify your Operating System (OS) for Windows or Mac
- 26I can no longer print from my computer, even though I was able to print previously.
- 27The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 28(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30How to print in high resolution mode using an HG tape
- 31I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 32(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 35Uninstalling the printer drivers (Linux®)
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40How do I transfer label templates with P-touch Transfer Express?
- 41How to delete the registry information and files related to the printer driver
- 42How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 43How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 44How is the print head cleaning cassette used?
- 45How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 48While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 49Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)