FAQs & Troubleshooting
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164 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7How do I transfer label or slip templates?
- 8How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (P-touch Editor5.3 for Mac)
- 14Printing is not possible. (USB connection)
- 15Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 16Can I print from any software other than P-touch Editor? (for Windows)
- 17P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 18Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 19How do I transfer label templates with P-touch Transfer Express?
- 20What is the Label List? (P-touch Editor 5.x for Windows)
- 21I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 22Where can I find my Brother printer's serial number?
- 23I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 24How to open the Devices and Printers window
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 29I can no longer print from my computer, even though I was able to print previously.
- 30Where can I download the latest P-touch Editor for Mac?
- 31Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 32Can I set a different media width when using an OpenOffice template? (Linux®)
- 33Can my printer use TZ/TZe tapes?
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35Can I directly operate my printer from a self-developed application software and print a label?
- 36The top and base layers of the laminated tape are misaligned.
- 37How to delete the registry information and files related to the printer driver
- 38(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 40Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 41(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 42My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 43The driver installation finished successfully but I cannot print. (Linux®)
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 49I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)