FAQs & Troubleshooting
Popular |
PT-9700PC
152 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How do I transfer label or slip templates?
3.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
5.
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
6.
Can I print from any software other than P-touch Editor? (for Windows)
7.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
8.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
9.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
10.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
11.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
12.
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
13.
Where can I find my Brother printer's serial number?
14.
Can I set a different media width when using an OpenOffice template? (Linux®)
15.
The tape got jammed or stuck in the printer.
16.
How do I create an Address Label? (P-touch Editor 5.x for Windows)
17.
Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
18.
I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
19.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
20.
Can my printer use TZ/TZe tapes?
21.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
22.
The paper settings specified from the server computer are not reflected on the client computer.
23.
How is the print head cleaning cassette used?
24.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
25.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
26.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
27.
P-touch Editor crashes when I open it on my Mac.
28.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
29.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
30.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)