FAQs & Troubleshooting
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107 Results
- 1How do I transfer label or slip templates?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Printing is not possible. (USB connection)
- 6Where can I find my Brother printer's serial number?
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8How do I uninstall the printer driver?
- 9How to identify your Operating System (OS) for Windows or Mac
- 10I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How to open the Devices and Printers window
- 14Can I directly operate my printer from a self-developed application software and print a label?
- 15How to delete the registry information and files related to the printer driver
- 16How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 17The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 18(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 19How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 20How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How do I transfer label templates with P-touch Transfer Express?
- 25My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together?
- 27Can my printer use TZ/TZe tapes?
- 28Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 29How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 30How do I use a template? (P-touch Editor 5.1 for Mac)
- 31How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 32The tape got jammed or stuck in the printer.
- 33"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 34I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 39How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 40How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 43How to use the Numbering function (P-touch Editor 5.x for Windows)
- 44The driver downloaded from the website cannot be installed.
- 45The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 46I want to print without excess tape before the label.
- 47Error messages do not appear when using the USB connection of my printer.
- 48The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 49(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)