FAQs & Troubleshooting
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105 Results
- 1I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 3Where can I find my Brother printer's serial number?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 9When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 10How do I transfer label or slip templates?
- 11(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 12How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How do I uninstall the printer driver?
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15How do I use a template? (P-touch Editor 5.0 for Mac)
- 16Printing is not possible. (P-touch Editor 5.0 for Mac)
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 20How do I transfer label templates with P-touch Transfer Express?
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 23Printing is not possible. (USB connection)
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25How to open the Devices and Printers window
- 26How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 27I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 28I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 29How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 30How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 31How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 32I want to print without excess tape before the label.
- 33I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 34I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 35Error messages do not appear when using the USB connection of my printer.
- 36How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 37How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 38P-touch Editor crashes when I open it on my Mac.
- 39Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 40My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 41I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 42Can my printer use TZ/TZe tapes?
- 43I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 46Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 47How do I use a template? (P-touch Editor 5.1 for Mac)
- 48How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 49How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 50The tape got jammed or stuck in the printer.